Legal notice

ECOMPRIX – LEGAL NOTICE

Last Updated: 13 August 2026

This Legal Notice governs the use of the Ecomprix website and provides important information about the business operating the website.

1. BUSINESS INFORMATION

Trading Name / Brand: Ecomprix
Legal Owner: Varun Soni
Business Status: Individual / Proprietor-operated business
Website: ecomprixstore.com
Principal Business Address: Vyayam Shala, Chopda, Vidisha, Madhya Pradesh, India
Customer Support Email: support.epx@gmail.com
Customer Support Phone: +91 6269794185

Ecomprix is a trading name operated by Varun Soni. Ecomprix is not represented as a private limited company, LLP, or other incorporated entity unless and until separately registered as such.

2. WEBSITE OWNERSHIP

The Ecomprix website, including its content, branding, design, graphics, product descriptions, text, images, logos, and other materials, is owned by or used with permission by Ecomprix, subject to applicable third-party rights.

Unauthorised copying, reproduction, modification, distribution, publication, or commercial use of Ecomprix content is prohibited unless prior written permission has been obtained.

3. WEBSITE USE

Customers may use the Ecomprix website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Submit false, misleading, or inaccurate information.

  • Place fraudulent or intentionally misleading orders.

  • Attempt to interfere with the security or operation of the website.

  • Upload or transmit viruses, malware, or harmful code.

  • Abuse COD, return, refund, replacement, discount, or promotional systems.

  • Attempt to gain unauthorised access to any part of the website or its systems.

4. PRODUCT INFORMATION

Ecomprix makes reasonable efforts to ensure that product information, images, specifications, prices, and descriptions displayed on the website are accurate.

However, minor differences in colour, appearance, packaging, dimensions, or design may occur due to screen settings, photography, manufacturing updates, or supplier changes.

Where a product has specific limitations, instructions, or conditions of use, customers are expected to review the relevant product information before purchasing.

5. PRICING AND ORDERS

All prices displayed on the Ecomprix website are generally stated in Indian Rupees (INR).

Ecomprix reserves the right to correct pricing, product information, availability, or technical errors where necessary.

An order may be subject to verification before dispatch. Ecomprix may cancel or decline an order where reasonably necessary, including in cases involving suspected fraud, incorrect information, product unavailability, technical errors, or other legitimate operational reasons.

For further information, please refer to our Terms of Service and Return & Refund Policy.

6. PAYMENTS

Ecomprix may provide payment options including:

  • UPI

  • Google Pay

  • Debit/Credit Cards

  • Other available online payment methods

  • Cash on Delivery (COD)

Payment processing may be handled by third-party payment service providers and may be subject to their respective terms and policies.

7. SHIPPING AND DELIVERY

Ecomprix currently offers delivery within India, subject to PIN-code and courier serviceability.

Estimated delivery timelines, shipping charges, tracking information, COD conditions, failed delivery attempts, and RTO procedures are described in our Shipping Policy.

Customers are responsible for providing accurate delivery information and a reachable contact number.

8. RETURNS, REFUNDS AND REPLACEMENTS

Returns, refunds, and replacements are governed by the Ecomprix Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Nothing in this Legal Notice is intended to exclude or restrict any consumer rights or remedies available under applicable Indian law.

9. INTELLECTUAL PROPERTY

All Ecomprix trademarks, logos, branding, website content, original graphics, text, and other proprietary materials are protected by applicable intellectual property laws.

No part of the Ecomprix website may be reproduced, copied, distributed, modified, or commercially exploited without appropriate permission.

Product names, trademarks, logos, and other materials belonging to third parties remain the property of their respective owners.

10. THIRD-PARTY SERVICES

Ecomprix may use third-party services such as payment gateways, courier and logistics providers, website applications, analytics services, review platforms, and other technology providers.

Ecomprix is not responsible for independent failures, interruptions, or policies of third-party service providers, although we will make reasonable efforts to assist customers where appropriate.

11. WEBSITE AVAILABILITY

We make reasonable efforts to keep the website available and functional. However, Ecomprix does not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Temporary interruptions may occur because of maintenance, technical issues, hosting problems, updates, or circumstances beyond our reasonable control.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Ecomprix will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in this Legal Notice limits or excludes any liability that cannot legally be limited or excluded under applicable law.

13. PRIVACY

Use of the Ecomprix website is also subject to our Privacy Policy.

The Privacy Policy explains how customer information may be collected, used, stored, and processed in connection with our website, orders, payments, shipping, customer support, and related services.

14. GRIEVANCE AND CUSTOMER SUPPORT

For customer complaints, order-related concerns, returns, refunds, or other grievances, customers may contact Ecomprix through:

Grievance / Customer Support Contact: Varun Soni
Email: support.epx@gmail.com
Phone: +91 6269794185

Customers should include their order number, name, contact information, and relevant details when submitting an order-related complaint so that the matter can be reviewed efficiently.

Ecomprix will make reasonable efforts to review and address customer grievances within the applicable requirements.

15. GOVERNING LAW

This Legal Notice and the use of the Ecomprix website shall be governed by the applicable laws of India.

Nothing in this section prevents a consumer from exercising any statutory rights or remedies available under applicable Indian law.

16. CHANGES TO THIS LEGAL NOTICE

Ecomprix may update or modify this Legal Notice from time to time to reflect changes in our business, website, policies, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

17. CONTACT INFORMATION

For questions regarding this Legal Notice, please contact:

Ecomprix
Legal Owner: Varun Soni
Address: Vyayam Shala, Chopda, Vidisha, Madhya Pradesh, India
Email: support.epx@gmail.com
Phone: +91 6269794185